This FOCUS on Results document will describe key communication and conflict resolution skills and outline three steps for using the skills to achieve cooperation in the individualized family service plan (IFSP) and individualized education program (IEP) processes.
FOCUS on Results is produced and distributed by the Center for Educational Networking (CEN). CEN is funded under the Individuals with Disabilities Education Act (IDEA) and supports mandated communication efforts of the Michigan Department of Education, Office of Special Education.
The opinions expressed herein do not necessarily reflect the position or policy of the U.S. Department of Education and no endorsement is inferred. These documents are in the public domain and may be copied for further distribution when proper credit is given. For more information or inquiries about this project, contact the Michigan Department of Education, Office of Special Education, P.O. Box 30008, Lansing, MI 48909, (517) 373-0923.
The Center for Educational Networking (CEN) is a Mandated Activities Project (MAP), funded under the Individuals with Disabilities Education Act (IDEA) through the Michigan Department of Education, Office of Special Education and Early Intervention Services.
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